Connect your Lightspeed K-Series restaurant POS to Pocket to automatically sync orders and enable in-store reward processing.
Getting Started
Navigate to Settings > Sales Channels in your Pocket Dashboard.
Click Add Channel and select Lightspeed K-Series.
Authorize the Connection
Pocket uses OAuth to securely connect to your Lightspeed K-Series account. You'll be redirected to Lightspeed to review and approve the requested permissions. Click Authorize to complete the connection.
Web Extension for In-Store Use
Lightspeed K-Series includes a browser-based POS extension for processing rewards directly at the point of sale. Your staff can use this extension to look up members, apply rewards, and stamp punch cards during service.
Access the web extension at https://dashboard.getpocketpass.com/integrations/lightspeed-k-series/{channelId}/rewards. Replace {channelId} with your specific channel ID shown in your Sales Channels list.
Test Mode
Lightspeed K-Series supports a test mode that lets you verify the connection without affecting real data. Use test mode to confirm that orders are flowing correctly and rewards are being applied as expected before going live.
What Gets Synced
Once connected, Pocket automatically syncs the following from your Lightspeed K-Series POS:
Orders — order totals and dates
Amounts — transaction amounts for spend tracking and loyalty calculations
Customer matching — customers are matched by email address to your existing Pocket members
Tips
Use test mode first to verify everything is working before processing real orders.
Bookmark the web extension URL on your POS device for quick access during service.
Ensure customer email addresses are collected to enable accurate matching with Pocket members.
If the connection status shows an error, try re-authorizing through Lightspeed.
You can monitor synced orders by checking individual member profiles in your Pocket Dashboard.