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Viewing and Searching Members

Navigate the members list and find specific members.

Matt Thomas avatar
Written by Matt Thomas
Updated this week

The Members page is your central hub for managing all members in your program. It displays stats, a searchable list, and quick filters to help you find who you're looking for.


Members Overview

At the top of the page, stats cards show:

  • Total Members — your full member count

  • With Pass — members who have an active wallet pass installed

  • Without Pass — members who haven't installed a pass yet

  • Apple — members with an Apple Wallet pass

  • Google — members with a Google Wallet pass

Click any card to instantly filter the list by that status.


Searching

Use the search bar at the top of the member list to search by:

  • Member name

  • Email address

  • Phone number

Results filter in real time as you type.


Member List

Each row in the list shows:

  • Member name and avatar

  • Email and phone

  • Tier (with an override indicator if manually assigned)

  • Wallet pass status (Apple, Google, or None)

  • Total spend (if a sales channel is connected)

  • RFM segment badge (if available)

  • Join date

Click any row to open that member's full profile. The list is paginated with 50 members per page — use the Previous/Next controls at the bottom to navigate.


Tips

  • You can sort by clicking column headers where available.

  • Combine the search bar with filters for more precise results.

  • Use the Export button to download your full member list as a CSV file.

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